Privacy Policy

Collection of Personal Information

Information You Provide. Personal information that you may provide through the Platform or otherwise communicate to us or the relevant Customer includes:

• Contact information, such as your name, address, email address, and phone number.
• Account information you provide to allow us to create and administer your account, such as your date of birth and user preferences.
• Demographic information, such as your gender, ethnicity, marital status, household information, disability status, and veteran status.
• Employment information, such as your employment status, need for employment services, employment history, and other details related to your current, prior, or future employment.
• Education information, such as your education status, highest level of education completed, institutions you attended, transcripts, or any diplomas, certificates, credentials, or licenses you have earned.
• Your preferences and goals, such as your coaching preferences, personal and professional goals, service availability, and language needs.
• Program eligibility information, such as documentation you upload when requesting certain programs or services.
• Correspondence, such as information you provide when you request information from us or otherwise correspond with us.
• Other information that we may collect that is not specifically listed here but which we will use in accordance with this Privacy Policy.

Information From Local Agencies, Education Programs, or Partners. Some local agencies, education programs, or other partners may provide personal information on or to the Platform or via the Services, such as name, address, date of birth, gender, ethnicity, graduation year, credentials, education history, email address, program enrollment, assessment scores, and employment history.

Information Collected Automatically. We and our third-party service providers may automatically record certain information about how you use the Platform and the computers or devices you use to access the Platform, such as your IP address, device identifier, approximate geographic location, date and time you access the Platform, pages visited and features used, browser type, and other similar information. This information may be collected by:

• Cookies — text files that websites store on a visitor's device to identify the visitor's browser uniquely or to store information or settings in the browser.
• Web beacons — also known as pixel tags or clear GIFs, typically used to demonstrate that a webpage or email was accessed or opened.

Use of Personal Information

Your personal information may be used for the following purposes:

• To Operate the Platform and Provide the Services — to provide, operate and improve the Platform and Services, communicate with you, and respond to your requests, questions, and feedback.
• For Research and Development — to analyze use of the Platform and Services, study trends, and improve our products and services.
• To Communicate With You and Connect You With Partners — to send you communications and submit referrals or other communications to partners that you choose to connect with.
• To Create Anonymous Data — we create aggregated and other anonymous data from users' information for lawful business purposes.
• For Compliance, Fraud Prevention and Safety — to protect rights, privacy, safety or property, and to comply with applicable laws, court orders, and other legal process.

Sharing of Personal Information

Your personal information may be shared with the following parties:

• Administration and Staff of Platform Partners — if you connect your account to an agency or site, professional staff designated by the administration may have access to your personal information.
• As Directed by You — any time you request that we perform a task that involves a transfer of personal information.
• Required by Law — your personal information may be shared with law enforcement agencies as required by or permitted by law.
• Business Transfers — in connection with a corporate divestiture, merger, consolidation, acquisition, reorganization or sale of assets.
• Service Providers — your personal information will be shared with service providers supporting the Platform and Services.
• Affiliates — MIRRIM may share personal information with its affiliates and subsidiaries.

Your Choices

Users have the following choices in connection with the Platform and Services:

• Modify or Remove Account Information — you may update the personal information in your account by logging in and updating your profile. To remove required fields, contact support@IRIS.coach.
• Opt-out of Emails — you can opt out of certain email communications by following the unsubscribe instructions in the email.
• Cookies and Similar Technologies — most browsers let you remove or stop accepting cookies. Visit allaboutcookies.org for more information.
• Do Not Track — we currently do not respond to "Do Not Track" or similar signals.

Children's Privacy

The Platform is not intended for anyone under the age of 13.

Security

The security of your personal information is important to us. We employ a number of reasonable organizational, technical, and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.

Retention and Storage

We will retain your personal information in our databases and applications to fulfill the purpose for which the information was collected. Your information will be retained until you ask us to remove it. Personal information may also be required to be retained to comply with applicable laws, prevent fraudulent activity, protect ourselves against liability, or resolve disputes.

International Data Use

We are headquartered in the United States and have affiliates and service providers in other countries. Your personal information may be collected, used, and stored in the United States or other locations outside of your home country.

Changes to This Privacy Policy

We may amend this Privacy Policy from time to time. We will post any updated Privacy Policy here, and you should review this page regularly. You can determine if this Privacy Policy has been revised by referring to the "last updated" date at the top.

How to Contact Us

Please direct any questions or comments about this Privacy Policy to privacy@IRIS.coach or support@IRIS.coach, or the address below: